The industry-standard turnaround time to complete a background check is 1 to 3 business days. However, background checks may take longer for various reasons. Some reasons for extended delay may include, but are not limited to: additional research being conducted, clerk assisted court jurisdictions, additional information or identification requested, etc.
If you notice that the background check has been pending longer than 3 business days, you can contact Client Support to get an updated ETA!
Contact Client Support at firstname.lastname@example.org or call in at 800-319-5581
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