Jessie Willis
Articles
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International Background Checks
If there is an applicant that does not have a Social Security Number from living in another country, we offer international searches. International searches can be more expensive then a US backgro...
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Can we expedite a background check?
While we are able to try to expedite, or rush, a background check, there are no guarantees that the background check will be completed the same day or faster. We are able to reach out to the count...
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Why is the background check taking so long?
Our typical turnaround time is up to 72 business hours, but some background checks can take longer depending on various factors. If your background check is taking longer than 72 business hours, p...
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Additional Users
You are able to add an unlimited amount of users onto the account, as well as edit their permissions, and what notifications they get. Only users with the permission to add/edit users are able to c...
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Standard Account Features
In addition to being able to order background checks, there are a few other features inside your account that all account types will have access to. Importing | Export Reports | Billing References ...
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Order a Background Check Through CCB
When you've completed the integration set up between Church Community Builder and PMM, wait until the Sign Up Team has confirmed that the account is synced up and ready to go Log into Church Commu...
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Set Up Church Community Builder with Protect My Ministry
This article will go over how to set up the CCB Integration with Protect My Ministry *Note: you must be a CCB Admin to be able to set up the integration inside of CCB Sign Up Email Once you've sig...
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Planning Center with Protect My Ministry
This article will go over how to set up the Planning Center integration after you've signed up, how to order, and where to view the results You would have gotten an email from our Sign Up team with...
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Customizing the Training Email Template
When you send out the Child Safety Training links to your applicants, they get an email from our system with the link automatically generated You are able to customize the email that gets sent to t...
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Sending Out the Online Consent Form Link
When you have the Bundle 2 or higher subscription, you have the option to send out the Online Consent Form link to an applicant to collect information and the consent without needing paper forms H...