How and when do I pay for my background checks?

We send out an invoice via email on the first on each month. The invoice will be the total amount of background checks that were ordered within the previous month. 

If you have a credit card or if we have your eCheck information on file, our Billing Department will automatically use the payment information to pay for the invoice on the 3rd or 4th business day, after the invoice is issued.

If you have any billing questions, please contact our Billing Department at 800-319-5581, or email them at

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