Jessie Willis
Articles
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Rock 3.0 - PMM Portal
Create background check packages Create Billing References Edit Email Templates Add New User Edit Rescreen Interval Edit Invitation Expiration Background Check Dashboard From Rock, you can go int...
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ROCK and Protect My Ministry 3.0
Set Up Protect My Ministry Integration Install Plugin API Key Ordering the background check Through Candidate Profile Through Plugin Submit Single Order Submit Bulk Order Submit with Approv...
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Planning Center 2.0
Set Up Protect My Ministry Integration Enable PMM Add-Ons Authenticate PMM Account How to Order Background Checks Invite Details Review & Send Review Background Check ResultsBackground Chec...
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International Background Checks
If an applicant does not have a Social Security Number from living in another country, we offer international searches. International searches can be more expensive than a US background check and ...
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Why is the background check taking so long?
Our typical turnaround time is up to 72 business hours, but some background checks can take longer depending on various factors. If your background check is taking longer than 72 business hours, p...
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Tracking Child Safety Training
Users of Ministry Mobilizer can track the training status for their applicants through the Child Safety Training menu. All orders, regardless of status, will appear in the default Filter state of A...
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Training Email Settings
Training Email Settings When you order Child Safety Training, the applicant is sent an email with a link to the training. The link is unique to each applicant and will be disabled once the training...
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How to Order a Background Check on a Minor
We can run background checks on minors ages 14 and up. However, minors' records are sealed unless they have been tried as an adult. Some states may not be able to run a search if the applicant is ...
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Creating a Department
You can use Departments if you need to organize your applicants and or background checks by groups. You can also use Departments to function like campuses or locations. Departments also allow you t...
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Creating a Position
When you have a Department created, you must have at least one Position to go with it. The Position can be the actual Position of the job (For example, if the Department is Children's Ministry, the...