Jessie Willis
Articles
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How do I update my organization name or contact info?
There are several ways to update your organization information. Submit this Form, update via the My Org menu in Ministry Mobilizer or email our Client Support Team. Organizational Details Form ...
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Username/Password not working
If the username and password that are entered are incorrect, an error message will appear.Common reasons why the username/password is not working The password is case sensitive. Make sure that you ...
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Sending Out the Online Consent Form Link
When you have the Bundle 2 or higher subscription, you have the option to send out the Online Consent Form link to an applicant to collect information and the consent without needing paper forms. ...
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Order a New Background Check
This article will go over how to order a background check for any account. If your account has access to send out the Online Consent Form (Bundle 2 and higher), please see this article for the step...
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Applicant Answers
When you have set up your Custom Questions and send the Online Form link to your applicants, you can view the applicant's answers after they've submitted the form. Click on the pencil icon for yo...
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Assign Applicants to a Stage
Bundle 3 and 4 accounts have access to Stages. Applicants in the Pipeline can be assigned to a Stage. Click on the small gray box to the left of your applicant's name. Select the "Change Stage" ...
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Rescreening Process
With the Due for Rescreen feature, you can keep track of when your applicants are due for renewal. The Due for Rescreen section is located in the Background Checks menu. When your applicants star...