The background checks use the applicant's first name, last name, and date of birth when searching criminal and sex offender records. The information is run through a National Database system automatically, and if no records appear with the provided information, the background check is marked as "No Record" and sent back into your account.
If a possible record appears with the provided information, our research team will hold the background check and re-verify if the records truly belong to your applicant, or someone with a similar name and date of birth.
If you are ordering a search that has a county or statewide search, some county and state courts have a similar system, where the name and date of birth are run through a system to see if they match. If no matches appear, the report will come back as "No Record", and the results will go back into your account.